Glass & Mirror FAQ

Q. How is glass made?
A. Since the 1960s, glass has been manufactured by what is known as the Float Process. Float glass is made by floating molten glass on a bed of molten tin. The Float Process gives the glass uniform thickness and a very flat surface. Since float glass has no wave or distortion, it has become the standard method for glass production.

Q. Is all clear glass and low-iron glass the same?
A. All clear float glass has a very slight green color that comes from a small amount of iron oxide. This slight green color cannot generally be noticed except when looking at the edge of a lite of glass. The shade of the green tint will vary by glass manufacturer, by factory location for a given manufacturer, and from one production run to the next, even at the same factory. Glass manufacturers will not guarantee a color match closer than a +/- 5% range of dominant visible light transmission from one production run to another. Therefore, it is not possible for a glass fabricator or a glazing contractor to guarantee a color match on replacement clear glass. Low-Iron glass products such as PPG's Starphire™, Pilkington's Optiwhite™, AFG's Krystal Klear™ and Guardian's UltraWhite™ are also susceptible to this color variation.

Q. What do I need to know about mirror?
A. Due to the manufacturing process, all mirror has some inherent distortion.

Q. Does cutting, drilling and edging affect mirror?
A. Mirror that has had work performed is more susceptible to tarnishing.

Q. Do you provide packaging for the merchandise?
A. No. Due to the nature of our business, we don't provide packaging (boxes, cases, etc.) for any of our merchandise.

Q. What do we need to know when we're ready to pick up our merchandise?
A. The nature of our business is that our products are fragile. It is the customer's responsibility to provide propper transportation for the merchandise. This includes, but is not limited to, the vehicle and any other items that may be needed to transport the products safely.